Delivery Information and Shipping Options
Where we Ship
We ship throughout Europe, United States, Canada, Australia, and to over 200 countries Worldwide
What are our despatching hours?
We despatch Monday - Friday from 9.00 am to 5.30 pm. Next Working Day orders must be placed by 4 pm Monday
Can I Track My Delivery
Yes, if you choose shipping options with Available Tracked when we despatch your order we will email you with the tracking details. Tracking details may not appear or update on the carrier's website until the parcel has been scanned into their network on the evening of despatch.
Dear customers,
Due to COVID-19, the shipments to the following countries are temporarily suspended: Cayman Islands, Chile, Dominica, French Guiana, French Polynesia, Guadeloupe, Honduras, Liberia, Martinique, Mauritius, New Caledonia, Nicaragua, Reunion, Trinidad and Tobago, Turkmenistan.
Australia and New Zeeland: transportation capacities are significantly reduced. The majority of shipments travel on air and water combined. The expected transit time is 50-60 days (provided there are no delays at the borders).
Shipping Options
| Shipping Company | Shipping Cost | Estimated Delivery Time | Tracking Information |
| Deutsche Post Standard | 4.90 EUR | Germany, Austria 4-5 days Europe 5-7 days USA 7-12 days Australia 12-15 days | Not Tracked |
| Deutsche Post Tracking | 8.50 EUR | Germany, Austria 4-5 days Europe 5-7 days USA 7-12 days Australia 12-15 days | Tracked Available |
** Please note that certain shipments may require additional transit time for customs clearance. Service to some remote areas may require additional delivery days.
*** If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.