Delivery Information and Shipping Options

Where we Ship

We ship throughout Europe, United States, Canada, Australia, and over 200 countries Worldwide

What are our despatching hours?

We despatch Monday - Friday from 9.00 am to 5.30 pm. Next Working Day orders must be placed by 4 pm Monday

Can I Track My Delivery

Yes, if you choose shipping options with Available Tracked when we despatch your order we will email you with the tracking details. Tracking details may not appear or update on the carrier's website until the parcel has been scanned into their network on the evening of despatch.

For Deutsche Post Standard shipments, a shipping reference is provided which may show partial tracking until the parcel reaches the distribution center. Please note that updates may stop at that point — this is normal and your package is still on its way.

Shipping Options

Shipping Company	Shipping Cost	Estimated Delivery Time	Tracking Information
Deutsche Post Standard	4.90 EUR	Germany, Austria 4-5 days Europe 5-7 days USA 7-12 days Australia 12-15 days	Limited Tracking
Deutsche Post Tracking	8.50 EUR	Germany, Austria 4-5 days Europe 5-7 days USA 7-12 days Australia 12-15 days	Tracked Available

** Please note that certain shipments may require additional transit time for customs clearance. Service to some remote areas may require additional delivery days.
*** If an international shipment is refused and/or returned, any taxes, duties, customs fees, brokerage fees, or shipping charges incurred from this return, will be the responsibility of the customer.